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Tandem FAQ

How to Buy

You can place your order online or ask your local surf shop or sporting goods retailer to carry TANDM Surf bodyboards and surfboards.  If you are in the Southern California area, you may order or pick up a board from one of our authorized dealers.

Due to the incredible success of our appearance on SHARK TANK, we are now taking orders and manufacturing boards as fast as possible.  Orders placed will be fulfilled in the order in which they were received.  We know how important it is to receive your Tandem Boogie AIR or TANDM Surf surfboard and will keep you informed of the status on a regular basis.

Specials are advertised on our website and sent via email.

Product Info

The tandem boogie is bigger than your traditional boogie board and designed specifically for two people. Boards feature handles on the nose and rails, so both riders can easily hold on and experience the joy of riding a wave together. 

The Tandem Bodyboard is 51 x 34 x 4 and weighs 7 lbs.

The board comes with a dual action pump and backpack that can hold both the board and pump.

It’s so easy! Within minutes, you’ll have everything inflated and be out on the water. Tear down is a breeze and the dual action pump allows you to get every last drop of air out of the board before packing up. 

Yes! One of our favorite things about the Tandem Boogie AIR is that it packs down into a convenient travel bag, so you can easily travel with it as your checked bag and take it anywhere in the world. Send us your photos; we can’t wait to see where you go! 

The camera mount works for a Go-Pro or any camera that features a similar style attachment.

Product Support

There is no right way! We’ve seen people ride solo, side-by-side, one on top of the other, and we’ve even seen three people ride at the same time. We’re excited to see how you choose to ride!

This one is a game changer. When you unscrew the grey cap to inflate, there is a little white nozzle. Twist the nozzle to the upright position before beginning to inflate; this will ensure that air does not come out when you are finished pumping. 

The pump is a dual action pump so it features both an inflate and a deflate valve. Double check to make sure you are using the inflate valve when pumping up your board!

Shipping + handling

We do ship to customers outside the United States via FEDEX.  We already have customers in Canada, Mexico, Europe, Japan, New Zealand, Australia and Africa.  (It’s important to note that customers are responsible for any duties/customs) TANDM Surf is not responsible for these charges.

For a limited time we are offering free domestic shipping.

Although we are not able to offer pickup at our office, you may order and have your board shipped directly to your home or office.

return policy

Most items purchased from tandemboogie.com may be returned for a refund within the first 30 days of delivery.

We do not accept exchanges. Instead, place a new order at tandemboogie.com and return your original item(s) for a refund.

If there are any issues with the delivery of an order, such as non-delivery or damage to products, tandemboogie.com must be notified within 21 days of the shipping date or we will be unable to assist with replacement or refund.

Returns received after the 30-day mark may be refused or subject to a restocking fee.

Returned merchandise must be unused, unaltered, and accompanied by the original price tag, packaging.

Shipping fees are non-refundable.

If you meet the criteria in the return policy, then you can contact us to make arrangements for return.